Welcome to VoltWise Support

One order can show as separate charges on your statement: the main order, any add-ons you chose (like Shipping Protection), and the optional VIP membership if you joined. Track your order above to see what was included, or email us and we'll go over it with you.

Please contact us first. Most questions are cleared up in one email, and we can resolve problems quickly — usually faster than a bank dispute. Email support@voltwisepro.com with the date and amount of the charge.

Orders are processed after payment and address verification. Once your order ships you'll get tracking, and you can check it any time above. Delivery estimates start from the ship date and can be affected by carriers, weather and holidays.

VoltWise comes with a 30-day money-back guarantee from the date of delivery. Email support@voltwisepro.com with your order number, the email used for the purchase and a short note. Please don't mail anything back before we send you return instructions.

Email support@voltwisepro.com with your order number and ask us to cancel your VIP membership — you won't be charged again. A membership renewal can be refunded if you ask within 30 days of the renewal charge.

We're sorry! Email support@voltwisepro.com with your order number (and a photo if it arrived damaged) and our team will make it right.